At Saldrix, customer satisfaction is important to us. Please read our policy carefully before making a purchase.
Returns
We accept returns within 5 days of receiving your order.
To be eligible for a return:
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The item must be unused and in its original condition
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The item must be in its original packaging
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Proof of purchase (order number or receipt) is required
To request a return, please email us at:
jaskirat5748singh@gmail.com
Our team will provide return instructions once your request is approved.
Non-Returnable Items
Certain items cannot be returned, including:
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Personal care items
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Intimate products
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Items marked as “Final Sale”
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Gift cards
Damaged or Incorrect Items
If you receive a damaged, defective, or wrong item, contact us within 24 hours of delivery with:
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Your order number
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Clear photos of the product
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A brief explanation of the issue
We will review the case and offer a replacement or refund if approved.
Refunds
Once your return is received and inspected:
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You will be notified of approval or rejection
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Approved refunds will be processed to your original payment method
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Please allow 5–10 business days for the refund to reflect in your account
Shipping Costs
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Customers are responsible for return shipping costs unless the item is defective or incorrect.
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Original shipping fees (if any) are non-refundable.
If you have any questions about our policy, contact us at:
jaskirat5748singh@gmail.com
Thank you for shopping with Saldrix.